Subscription and billing

The account license controls the branch allowance and enabled capabilities. Store staff cannot raise their own commercial limits. Keep a permanent branch identity for historical transactions.

Working in a branch

1. Use the top-bar branch selector to choose an authorized branch before entering sales, repairs or stock. Confirm its name and code.
2. Complete or park unfinished work before switching. If the app blocks the switch, follow the draft message instead of clearing browser storage.
3. Use the branch filters in reports deliberately. A report with All branches has a different scope from the selected counter’s operating transactions.
4. For a branch-scoped manager, cashier or technician, verify that another branch cannot be selected or used after the new allocation has been verified.

Managing locations

Use Settings > Team & Locations for the branch directory and permitted branch-management actions. Follow the form’s current license allowance and revision checks. Names and addresses can be editable, while permanent codes and historical allocation require protection. Do not create duplicate branches just to change a printed address.

Platform administrator controls

The separate admin portal provisions stores, maintains license state and expiry, sets branch limits and feature flags, and configures operating country/jurisdiction. A named pricing tier alone is not enough to infer every entitlement; inspect the actual license record. Confirm allowed branches and the relevant feature before promising the workflow to staff. When a quota or license error appears, retain the failed draft and contact the platform administrator. Do not bypass the limit with a second company, foreign branch ID or direct database edit.